PRODUCT DETAILS
Give your skin the glow it deserves using activated charcoal and coffee extract with Charcoal Face Wash by Glamcare. You can take advantage of its ingredients without worrying about your skin type. The presence of activated bamboo charcoal deeply clears and removes toxins and impurities.
Activated bamboo charcoal is a popular ingredient in the world of skincare, which can benefit your skin in many ways. Improved blood circulation and cell regeneration are two ways this product can bring a glow to your face. With its ability to stimulate and exfoliate the skin, this Charcoal Face Wash can be your secret to fresh and healthy-looking skin.
Key Ingredients:
Activated Bamboo Charcoal:
Activated Bamboo Charcoal is a wonder for every skin. It can quickly attract toxins and help you look fresh, healthy, and glowing. It can help you clear out sweat, excess oil, dirt, pollution, and even the collected makeup. It is usable for all skin types and can benefit from its usage in small amounts.
Coffee Extract:
Coffee extracts can be the reason why your skin glows. Its usage in our product can help you smooth and tighten the pores of your skin.
How to Apply
Using Charcoal Bamboo Facewash by Glamcare would require you to follow a few simple steps.
- Take out a sufficient amount of Glamcare Charcoal Face Wash in your palm.
- Apply it on your face but make sure it is slightly wet.
- Massage the facewash for some minutes in circular motions.
- Remember, you have to cover your forehead, t-zone, cheeks, and chin.
- Wash off your face using lukewarm water, and be gentle around your eyes.
- Instead of rubbing, choose to pat dry your face using a towel. If possible, prefer a microfiber cloth; you can leave your face slightly wet.
SHIPPING & RETURNS
Shipping & Delivery
1. All orders will be processed within 2-3 business days of receipt of payment and the product will be delivered within maximum 7 days.The tracking information for each shipment will be communicated to the customer through both email and SMS.
2. The shipping charge shall be FREE for all orders above ₹399/-
3. For orders below ₹399, FLAT charges of ₹99/- shall be charged irrespective of distance.
4. The Glamcare shall not be responsible for any delay in delivery of the order that happened due to a factor beyond the control, such as
5. Weather conditions
6. Any strike which affects the transportation and delivery of the order.
7. Customers should not accept a parcel if the packing is not intact or tempered
8. The customers should accept to provide the acknowledgment of the receipt of the Parcels.
Returns, Refunds, Cancellations and ExchangesWhat We Will Do Together:
Step 1 –Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received wrong or expired product(s).Please raise a request here with order and contact details -https://glamcare.com/contact-usYou can also raise a request with us using the Chat option.In case of damaged/ missing product(s), raise a return/ replacement request within 2 days from the date of delivery.
Step 2 – Give us 2 working days to review your return request.
Step 3 – After reviewing your return request, we will send our courier partner to pick up the products delivered to you.
Step 4 – In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges, either in your PayTM Wallet
Step 5 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Under what conditions can I return/ replace my product?
Wrong product deliveredExpired product deliveredDamaged product delivered – Physical damage/ tampered product or packagingIncomplete order – missing products
Under what conditions return/ replacement requests will not be accepted?
Opened/ used/ altered products.Original packaging (mono cartons, labels, etc.) missing.
The return/ replacement request is generated after 7 days from the date of delivery.
The damaged/ missing product is reported after 2 days from the date of delivery.
How are returns processed?
Once you request to return a product, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.
Can I cancel my order?
You can cancel order from CANCEL button from order details page under My account section. You just need to give reason for cancellation, and leave rest on us.
ORPlease call us on +91 8054932727, +91 6284 951 397 (Mon - Fri - 9 am to 6 pm), and we will help you in cancelling the order.
**glamcare reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.
Note - Orders can be only cancelled till the status is “Ready to Ship”.
How will I receive the refund for my cancelled or returned product?
In case of prepaid orders, money will be returned to the bank account/ credit/debit card or where the payment was made from within 7 business working days. For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.
How long does it take to receive a refund for a cancelled order or returned product?
We will process your refund within 7 business days incase of cancellation of an order.In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 2 weeks after the return has been picked up.
Can I return part of my order?
Yes. You can return any products that are eligible for returns within 7 days of delivery.
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